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The Team Reply ...

I think, or at least hope, that the majority of you who have been following this discussion and who may even have shown support for it by adding it into your faves realise how much I love ipernity.

When I felt it necessary to leave flickr in 2013, I opted to come here because, to me at least, ipernity was the best photo sharing platform in the market.

Nothing I’ve experienced since making that move has changed my opinion, so if the recent 'elephant' campaign, if we can call it that, has stood for anything then it has not been for change: it has more been a plea for clarity, certainty, continuity and above all else honesty.

The fact that the discussion has created so much interest shows that a large number of members shared my belief that things have not been right for quite some time: only 2 articles from Team Ipernity in 2015 and no posts whatsoever on Facebook/Twitter during that same period; reported technical issues not being resolved; support tickets being left unopened and unread for several weeks despite priority customer support being supposedly part of what you pay for when you become a Club member; a dramatic rise in not only the number of fake accounts, but also in the amount of unsolicited spam; and an equally significant increase in the number of people seeking to promote adult services through the use of ipernity.

However, to me and many of you out there, it has been the silence from Team Ipernity that has been most worrying and it is that silence that has allowed uncertainty to grow throughout the community over recent months.

Well now, at long last, I’m pleased to say that someone from Team Ipernity has finally made contact with me and whilst they have not answered directly all of the points raised I think this should at least serve as a ‘holding statement’ until such time as they are able to communicate with us more fully on the subject.

Given that they are obviously very busy and have expressed a concern about being inundated with direct messages I am not going to name the individual. Suffice to say the person in question has been significant in developing the ipernity project and I am certain the message is genuine.

Having apologised for the time it has taken to respond, they went on to say:

“Ipernity is safe. We do not plan to shut down the service in the near future.”

They accepted that there have indeed “been some small technical problems”, but pointed out that they’re “currently hiring someone to help fix them”.

Perhaps most interestingly though, they closed by saying:

“Yes, we had some difficulties, like many other photo sharing services. Not only financial. I will communicate soon about it. This is all I can say for the moment.”

So, there you go. Admittedly, t’s a much briefer response than I’d hoped for and as I’ve said I don’t think it answers all of the points/concerns that people have raised through this discussion.

However, it is a response and as such if nothing else it at least lets us know that Team Ipernity is still active, albeit very much behind the scenes. It also lets us know that there are no plans to shut down the service in the near future.

Beyond that it is still very much a waiting game, but at least we now know our concerns have been noted and that further communication should be forthcoming in due course.

I suspect I personally won’t hear anything else direct, but if I do I will obviously post details of it.

In the meantime, many thanks once again to everyone who has shown an interest in this topic and who has given the 'elephant' their support.

Kind regards


PAUL
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53 comments

autofantasia said:

:)
9 years ago ( translate )

Sami Serola (inactiv… said:

Great news, I would say! =D

I don't care about any fancy improvements. Although, I am also not against any practical changes. And yes, if there is something that needs to be fixed (not working), then fixes are of course welcome =)

But what I do care is SPAM. I hate it, and I hope someone from Team Ipernity finds time to clean at least worst cases away, as soon as possible.
9 years ago

Sami Serola (inactiv… replied to Sami Serola (inactiv…:

And the reply they gave makes me to consider buying some more club time and even advertise Ipernity elsewhere ;-)
9 years ago

autofantasia replied to Sami Serola (inactiv…:

Good to know that, assuming ipernity is still around next year, that you will be too Sami. Based on what they've said I'll most likely renew my Club membership too, at least for a while! :)
9 years ago

Peter Van Lom said:

Strangely enough I have heard all this before. As far as I know there are no major technical problems but concerning the silence and the statement 'not in the near future' it looks like how the Google kept and keeps the Panoramio users in the dark. After many months of silence we still do not know what will happen with PA.
9 years ago

autofantasia replied to Peter Van Lom:

Yes, I agree Peter that the response could have been more reassuring.

While saying they “do not plan to shut down the service in the near future” will reduce most people’s immediate anxieties, many users will see this as being vague and stopping far short of reaffirming the key messages they display when asking people to consider joining ipernity.

However, I'm trying to be positive and trust that the people behind this particular site are decent and honest. I genuinely think they are and that setting up ipernity wasn't merely about making money, but time will tell ... can't wait to see what they have to say next! :)
9 years ago

StoneRoad2013 said:

Well, @autofantasia / Paul - At least we have an answer, of sorts, and I feel that we should start to feel more optimistic about the future.
I hope that Team Ipernity will continue to maintain their system, as long as it continues to work properly - it needs no fl1ker-style developments - I hesitate to call them improvements.
I did renew my Club membership, so I will continue to upload images and promote the site, when and where I can.
Paul, many thanks for "taking point" on this subject. It is very much appreciated. And I do like your seasonal elephant.
9 years ago

autofantasia replied to StoneRoad2013:

Glad you like this one too and I would add that, based on what they've said, I'll most likely renew my Club membership too, at least for a while! :)
9 years ago

Wierd Folkersma said:

Anyhow positive some reply came, but let's hope something more in the future
9 years ago

Treasa Ui Cionaodha said:

Great to get a response from Ipernity.
However this line might be of some concern for the future “Ipernity is safe. We do not plan to shut down the service in the near future.”
I hope they can successfully resolve their financial problems. I would not object to a little more Euros for club membership.
Well done Paul your perseverance was worth getting the info above.
9 years ago

M♥rJ Photogr♥phy !!… said:

It's good news & I think everyone should stay positive & no more negative, after all nothing is perfect !!!
Great new image Paul ... thanks for all your hard work sticking with it !!!!
9 years ago

Shuttering Yukon said:

snow job! maybe they wouldn't have financial difficulties if people like me could pay for their club membership? Just a though every 30 bucks helps.. and I wonder how many others can't pay that don't know it yet.

Any way.. thanks Doc for the update! Now I look forward to seeing more images from you.
9 years ago

╰☆☆June☆☆╮ said:

Thank you Paul for sticking with it. I had recently renewed for another 2 years, and as as mixpix says,,I wouldn't mind paying a little extra either. It's a great site, far superior to flickr on lots of levels, well worth looking after I would say ;-)
9 years ago

beverley said:

thanks Paul for sticking with this and to everyone who helped you to keep it
going ... just proves that some things do get noticed ;-) and am pleased they have
replied, the future it seems reading between the lines leaves much to think about,
but for now at least ... I think we can return after Christmas and the New Year
and know it will still be here ... ;-) well ... lets hope anyway .... my thanks again
Paul for your time and effort and commitment to the cause !
9 years ago

Don Sutherland said:

Like you, I came over to Ipernity from Flickr. I really enjoy the site, its wonderful photographers, and its staff who have done so much to build and sustain the forum we enjoy. I look forward to many more years here.
9 years ago